However, non-primary IMAP or POP accounts don't have these folders created, and any attempt to interact with these folders by using Quick Steps will generate this error. When you migrate the users email by using IMAP migration, only the items in the users inbox or other mail folders are migrated. You can use the Internet Message Access Protocol (IMAP) to migrate user email from Gmail, Exchange,, and other email systems that support IMAP migration. If the primary account is configured as an IMAP or POP email account, a Calendar or Tasks folder is created locally so that these features can still be used within Outlook. Migrate email from another IMAP-enabled email system. Outlook does not synchronize the Calendar or Tasks folder with the server for IMAP or POP accounts. QUICK STEPS Default Quick Steps in Outlook 2013: Quick Step Action Move to: Moves the selected message to a mail folder that you specify and marks the message as read. Create an appointment with text of message Outlook Quick Steps & Rules of 8 Automate common or repetitive tasks with Quick Steps and manage email messages by using Rules.When you use an IMAP or POP account that's added as a secondary account to the Outlook profile and try to use any of the following Quick Steps, you receive one of two error messages: "The Calendar folder cannot be found" or "The Tasks folder cannot be found".
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